Senior Solutions/Presales Engineer - Remote

Overview

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We’re leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

In Short

• Join a global team passionate about innovation and next-gen technology.
• Work closely with innovative companies leveraging BigID’s platform.
• Act as the technical subject matter expert during customer calls and presentations.
• Consult on best practices and offer direction for solution architecture.
• Drive customer success with real-world knowledge and recommendations.
• Collaborate with post-sales teams to ensure customer value realization.
• Capture and articulate customer feedback for product enhancements.
• Minimum of 3 years in a pre-sales engineering or consulting role.
• Excellent communication and organization skills required.
• Work from home with a global remote-first community.

Requirements

• Excellent customer-facing communication and organization skills.
• Good troubleshooting abilities and a methodical approach.
• Ability to describe complex technical concepts to diverse audiences.
• Passion for demonstrating solutions during the sales process.
• Broad understanding of enterprise data architecture, privacy, and security technologies.
• Experience with RDBMS systems, no-SQL data stores, and cloud technologies.
• Prior experience with Identity and Access Management tools is a plus.
• Experience with Linux or container frameworks is a strong plus.
• Bachelor's degree in Computer Science or related discipline.

Benefits

• Flexible PTO and Quarterly Volunteer Days.
• Equity Participation.
• 100% employer-covered medical, dental, and vision options.
• Learning & Development Opportunities.
• Fidelity Employer Sponsored 401K.
• Robust DEI Program with vibrant ERG communities.
• Paid Parental Leave.