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Member Care Agent, Spanish Bilingual - Remote

Posted 2 weeks ago
Customer Service
Full Time
USA
$20 - $23/hour

Overview

As a Member Care Advisor, you will play a crucial role in providing support and guidance to members navigating their healthcare needs, particularly in the realm of chronic conditions.

In Short

  • Be a vital part of a healthcare revolution focused on chronic conditions.
  • Serve as the first point of contact for customer inquiries.
  • Collaborate with internal teams to resolve customer issues.
  • Manage customer relationships effectively.
  • Document user communications and internal processes.
  • Advocate for customer needs within the company.

Requirements

  • Experience in customer support within the healthcare sector.
  • Fluent in Spanish.
  • Ability to exceed patient expectations.
  • Self-starter with creative problem-solving skills.
  • Adaptability to a fast-paced work environment.

Benefits

  • Fully remote work environment.
  • Opportunity to impact the lives of those with chronic conditions.
  • Competitive hourly wage with growth potential.

B.H

Better Health

Better Health is a forward-thinking organization dedicated to improving the well-being of individuals and communities. With a focus on innovative healthcare solutions, the company aims to provide accessible and effective health services that empower people to lead healthier lives. Better Health is committed to leveraging technology and evidence-based practices to enhance patient care and promote overall wellness.

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