Member Care Agent, Spanish Bilingual - Remote

Overview

As a Member Care Advisor, you will play a crucial role in providing support and guidance to members navigating their healthcare needs, particularly in the realm of chronic conditions.

In Short

• Be a vital part of a healthcare revolution focused on chronic conditions.
• Serve as the first point of contact for customer inquiries.
• Collaborate with internal teams to resolve customer issues.
• Manage customer relationships effectively.
• Document user communications and internal processes.
• Advocate for customer needs within the company.

Requirements

• Experience in customer support within the healthcare sector.
• Fluent in Spanish.
• Ability to exceed patient expectations.
• Self-starter with creative problem-solving skills.
• Adaptability to a fast-paced work environment.

Benefits

• Fully remote work environment.
• Opportunity to impact the lives of those with chronic conditions.
• Competitive hourly wage with growth potential.