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Platform Delivery Consultant UK - Remote

Posted 19 weeks ago

Overview

As a Platform Delivery Consultant, you will play a critical role in setting up our customers for success by managing a portfolio of customers and ensuring they get the most out of our platform.

In Short

  • Manage a portfolio of customers, focusing on renewals and lower complexity schemes.
  • Gather and document customer requirements.
  • Design technical solutions to meet project goals.
  • Configure OneHub to meet customer needs.
  • Guide customers through the testing phase.
  • Self-organize and manage your work schedule.
  • Collaborate with internal teams and external parties.
  • Proactively mitigate project risks.
  • Ensure project collateral is accurate.
  • Achieve high-quality outcomes for customers.

Requirements

  • Technical proficiency with an interest in technology.
  • Exposure to Project Management.
  • Logical and critical thinker.
  • Detail-oriented and quality-driven.
  • Effective communicator.
  • Ability to navigate difficult conversations.
  • Team player.
  • Problem solver.

Benefits

  • Flexible work setup.
  • 25 days holiday plus local bank holidays.
  • Your birthday off.
  • Two half-day wellbeing days.
  • Healthcare cash plan.
  • Income protection and life assurance.
  • Pension scheme.
  • Enhanced parental leave package.
  • £50 monthly allowance for personal use.

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