Remote Otter LogoRemoteOtter

Delivery Consultant - Remote

Posted 7 weeks ago

Overview

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

In Short

  • Deeply understand clients' business processes, pain points, desired outcomes, and requirements.
  • Advise on best practices for integrating Airtable into their workflow and provide prescriptive recommendations on configuration.
  • Manage project plans when delivering single consultant engagements, ensuring on-time delivery, risk mitigation, and regular project communications including status updates.
  • Collaborate with Services and Partner team members on larger engagements.
  • Develop solution architecture designs that align with clients' objectives and requirements.
  • Provide technical guidance and support to clients and internal teams throughout the implementation process.
  • Create documentation to support solution development and train customers on their new workflows.
  • Manage multiple implementations simultaneously, proactively communicating with internal and external stakeholders.
  • Identify best practices and create resources for internal and external stakeholders.
  • Provide insights from customer implementations that help shape Airtable’s product roadmap.

Requirements

  • Avid Airtable user with deep product experience and understanding of database design.
  • Ability to navigate ambiguity and demonstrate problem-solving skills.
  • Detail-oriented and passionate about creating unique solutions to complex business problems.
  • Understanding of business workflows and comfortable using process mapping tools.
  • Excellent communication skills to engage stakeholders of varying seniority and technical backgrounds.
  • 5+ years of experience in a professional services or consulting role.
  • Excellent project management skills and ability to prioritize across concurrent projects.
  • Able to distill complex concepts and communicate them clearly.
  • Results-oriented with a track record of creating impact for customers.
  • Excited to create and shape new processes and workflows.

Benefits

  • Comprehensive benefits package including restricted stock units.
  • Opportunity for professional growth and development.
  • Inclusive workplace that embraces diversity.

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