Delivery Consultant - Remote

Overview

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

In Short

• Deeply understand clients' business processes, pain points, desired outcomes, and requirements.
• Advise on best practices for integrating Airtable into their workflow and provide prescriptive recommendations on configuration.
• Manage project plans when delivering single consultant engagements, ensuring on-time delivery, risk mitigation, and regular project communications including status updates.
• Collaborate with Services and Partner team members on larger engagements.
• Develop solution architecture designs that align with clients' objectives and requirements.
• Provide technical guidance and support to clients and internal teams throughout the implementation process.
• Create documentation to support solution development and train customers on their new workflows.
• Manage multiple implementations simultaneously, proactively communicating with internal and external stakeholders.
• Surface trends and patterns across implementations, identifying best practices and creating resources.
• Provide insights from customer implementations that help shape Airtable’s product roadmap.

Requirements

• 5+ years of experience in a professional services or consulting role.
• Excellent project management and communication skills.
• Detail-oriented and passionate about creating unique solutions to complex business problems.
• Excellent communication skills to engage stakeholders of varying seniority and technical backgrounds.
• Ability to understand and customize messaging and consulting across verticals, use cases, and geographies.
• Well-versed in database design and governance best practices.
• Comfortable using process mapping tools.
• Results-oriented with a track record of creating impact for customers.
• Excited to create and shape new processes and workflows.

Benefits

• Comprehensive benefits package including restricted stock units.
• Opportunity for incentive compensation.
• Supportive work environment that embraces diversity.