Remote Otter LogoRemoteOtter

Delivery Consultant - Remote

Posted 4 weeks ago

Overview

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

In Short

  • Deeply understand clients' business processes, pain points, desired outcomes, and requirements.
  • Advise on best practices for integrating Airtable into their workflow and provide prescriptive recommendations on configuration.
  • Manage project plans when delivering single consultant engagements, ensuring on-time delivery, risk mitigation, and regular project communications including status updates.
  • Collaborate with Services and Partner team members on larger engagements.
  • Develop solution architecture designs that align with clients' objectives and requirements.
  • Provide technical guidance and support to clients and internal teams throughout the implementation process.
  • Create documentation to support solution development and train customers on their new workflows.
  • Manage multiple implementations simultaneously, proactively communicating with internal and external stakeholders.
  • Surface trends and patterns across implementations, identifying best practices and creating resources.
  • Provide insights from customer implementations that help shape Airtable’s product roadmap.

Requirements

  • 5+ years of experience in a professional services or consulting role.
  • Excellent project management and communication skills.
  • Detail-oriented and passionate about creating unique solutions to complex business problems.
  • Excellent communication skills to engage stakeholders of varying seniority and technical backgrounds.
  • Ability to understand and customize messaging and consulting across verticals, use cases, and geographies.
  • Well-versed in database design and governance best practices.
  • Comfortable using process mapping tools.
  • Results-oriented with a track record of creating impact for customers.
  • Excited to create and shape new processes and workflows.

Benefits

  • Comprehensive benefits package including restricted stock units.
  • Opportunity for incentive compensation.
  • Supportive work environment that embraces diversity.

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