Account Manager - Remote

Overview

As the founding Account Manager at Baselayer, you will be responsible for building and maintaining relationships with clients, particularly in the financial sector, to help them navigate compliance and fraud challenges.

In Short

• Build and maintain strong relationships with C-suite executives.
• Act as the primary point of contact for major clients.
• Drive account growth through upsells and renewals.
• Gain insights into client pain points and feedback.
• Develop operational processes to scale the account management function.
• Collaborate with product and engineering teams.
• Be a proactive and curious self-starter.
• Utilize excellent communication skills.
• Work in a fast-paced startup environment.
• Embrace feedback and continuous improvement.

Requirements

• 3-8 years of experience in business development or customer success.
• Understanding of compliance and fraud tools in financial institutions.
• Strong communication and relationship-building skills.
• Confidence in working with C-level stakeholders.
• Resilience and grit to drive results.
• Self-motivated and thrives in dynamic settings.
• Feedback-oriented and open to improvement.
• Desire for equity and ownership in the company.

Benefits

• Flexible PTO for work-life balance.
• In-person collaboration with a flexible remote work option.
• Competitive compensation with equity options.
• Opportunity to build a high-growth startup foundation.
• Transparent culture with a voice for every team member.