Account Manager - Remote

Overview

As an Account Manager at Mongoose, you will be the driving force behind ensuring client satisfaction and growth through effective relationship management and strategic account planning.

In Short

• Own the renewal process and lead expansion efforts for clients.
• Meet or exceed assigned renewal and expansion quotas.
• Build relationships through strategic outreach and client reviews.
• Collaborate with Marketing and Leadership to drive growth.
• Represent Mongoose at industry events and conferences.
• Track client health metrics and maintain CRM accuracy.

Requirements

• Proven success in a B2B SaaS sales environment.
• Strong relationship-building and communication skills.
• Proactive problem-solving abilities.
• Experience with data analysis and CRM systems.
• Ability to work collaboratively in a team environment.
• Experience with higher education institutions is a plus.

Benefits

• Be part of a mission-driven team making a difference in education.
• Opportunity for personal and professional growth.
• Collaborative work environment.
• Engagement in innovative projects.