Regional Director of Technical Account Management - East - Remote

Overview

As part of our rapid growth, we are looking for a Regional Director of Technical Account Management to join our team! This person will lead a team of 5-10 TAM, each responsible for several assigned accounts, maintaining a single-minded focus to ensure clients are extracting the most value out of their Axonius investment, and reduce churn.

In Short

• Lead a regional team of proactive TAMs.
• Develop relationships with key business and IT stakeholders.
• Help customers achieve their business goals.
• Guide the team on identifying key industry business process areas.
• Monitor and identify trends in Axonius adoption.
• Provide timely account or issue executive-level summary status reports.
• Collaborate with internal teams to mitigate renewal risks.
• Drive the TAM team in working closely with sales.
• Manage customer expectations and communications.
• Occasional travel to customer sites may be required.

Requirements

• 5+ years relevant work experience in Enterprise Architecture or related fields.
• 3+ years of experience leading a team of Technical Account Managers.
• Experience with large, complex systems.
• Ability to communicate effectively at all levels.
• Strong prioritization and multi-tasking skills.
• Aptitude for analyzing technical concepts.
• Knowledge of business processes and applications.
• Familiarity with database and cloud technologies.

Benefits

• Competitive salary and stock options.
• Attractive benefits package.
• Annual bonus opportunities.
• Diverse and inclusive workplace.
• Recognition as a Great Place to Work.