SVP, Client Services (Pharma Agency) - Remote

Overview

The SVP, Client Services at Avalere Health is a skilled relationship builder with deep pharma marketing experience, responsible for leading client services and ensuring client satisfaction while managing a team of account professionals.

In Short

• Lead and motivate a team of account professionals.
• Develop and maintain strong client relationships.
• Drive strategic marketing solutions to meet client goals.
• Manage financial performance and achieve revenue forecasts.
• Implement process improvements for effective client delivery.
• Provide coaching and mentoring to team members.
• Collaborate with cross-functional teams for optimal solutions.
• Stay updated on pharma industry trends and challenges.
• Ensure a positive employee experience and team dynamics.
• Contribute to annual business planning and growth strategies.

Requirements

• 20+ years of experience in pharmaceutical marketing.
• Agency account leadership experience is required.
• Experience with digital marketing preferred.
• Proven success managing revenue of $25 million or more.
• Experience leading teams of 10 or more account management professionals.

Benefits

• Flexible work environment with options for remote work.
• Support for professional growth and development.
• Inclusive culture with Employee Network Groups.
• Enhanced parental leave and fertility support.
• Access to training sessions and career conversations.