Assistant Manager - Data Analytics (Operations) - Remote

Overview

We are searching for an Assistant Analytics Manager - Operations to join our dynamic team. In this role, you will be at the forefront of data analysis, working closely with our Onboarding, Payment Operations, Transaction Monitoring and Compliance teams to increase the team impact and efficiency, and provide invaluable insights and contribute to optimizing our business processes.

In Short

• Create, test, and evaluate performance metrics to improve efficiency.
• Analyze key trends and customer usage patterns.
• Implement new Operations and business metric definitions.
• Respond to data requests and build interactive dashboards.
• Identify gaps in onboarding processes.
• Optimize data query processes for automation.
• Liaise with different business functions for actionable insights.
• Lead efforts to curb fraudulent transactions.
• Design and enhance Business Intelligence solutions.
• Extract insights from data for growth and efficiency.

Requirements

• Bachelor's degree in Business, statistics, economics, or similar quantitative discipline.
• 4-8 years of relevant experience in business analysis or data analysis.
• Proficiency in MySQL for data extraction and analysis.
• Experience with Business Intelligence software, particularly Tableau.
• Familiarity with data monitoring and customer onboarding cycle.
• Knowledge of Compliance topics and Payments/Fintech industry.
• Experience with CRM platforms like HubSpot.
• Proficiency in MS Excel/Google Sheets.

Benefits

• Uncapped flexible annual leave.
• Hybrid work arrangement.
• Training subsidy for professional growth.
• Wellness benefit.
• Team bonding budget.
• Flexibility to work from anywhere for up to 90 days per annum.