Implementation Specialist - EMEA - Remote

Overview

The Implementation Specialist will manage and execute the end-to-end implementation of Ashby’s solution for new customers, ensuring a positive customer experience and expedited time to value.

In Short

• Manage and execute implementation projects for new customers.
• Develop and execute implementation plans.
• Build strong customer relationships.
• Navigate change management processes.
• Advise customers on best practices.
• Collaborate with cross-functional teams.
• Communicate effectively with stakeholders.
• Utilize metrics and analytics for decision-making.
• Adapt to a fast-paced environment.
• Coach customers for growth.

Requirements

• Extensive experience in implementation and onboarding projects.
• Strong customer-centric approach.
• Experience in change management.
• Technical proficiency with complex products.
• Ability to advise on best practices.
• Innovative problem-solving skills.
• Effective cross-functional collaboration.
• Clear communication skills.
• Detail-oriented and data-driven.
• Adaptability in a fast-paced environment.

Benefits

• Emphasis on high-quality work.
• Sell a product that excites customers.
• Competitive compensation.
• 10-year exercise window for stock options.
• Unlimited PTO with recommended four weeks per year.
• Twelve weeks of fully paid family leave in the US.
• Generous equipment and software budget.
• $100/month education budget.