Account Manager - Remote

Overview

Arize is the leading AI observability and Evaluation platform to help AI teams discover issues, diagnose problems, and improve the results of their AI Applications. We are looking for a fast-paced, client-obsessed Account Manager with an entrepreneurial mindset to nurture and grow new customers.

In Short

• Manage customer relationships and foster adoption and growth of Arize
• Handle renewal contracts and upsells directly with customers
• Build relationships with AI/ML users
• Manage an account plan and align the Arize team
• Identify areas of growth and upsell opportunities
• Demonstrate the product’s capabilities
• Work closely with the Customer Success Engineering team
• Conduct discovery with customers
• Prospect wider into customer accounts
• Manage customer feature requests

Requirements

• 3+ years SaaS sales experience
• Familiarity with sales technologies
• Experience with customer renewals
• Self-starter in limited process environments
• Full-cycle customer experience
• Ability to demo the Arize platform
• Team player with strong collaboration skills
• Strong communication skills
• Strong account management skillset
• Familiar with SaaS negotiations

Benefits

• Competitive salary and equity package
• Comprehensive benefit package
• Medical, dental, vision coverage
• 401(k) plan
• Unlimited paid time off
• Generous parental leave plan
• Mental and wellness support