Project Advisor - Remote

Overview

As a Project Advisor at Angi®, you will play a vital role in partnering with homeowners to get jobs done well by delivering exceptional customer service.

In Short

• Handle outbound and inbound calls professionally.
• Assist homeowners with their home projects.
• Engage in discussions about available services.
• Stay updated on product knowledge and policies.
• Collaborate with team members to share best practices.
• Participate in team Learning and Development activities.
• Adhere to performance metrics and seek feedback.
• Maintain accurate records of customer interactions.
• 1+ years of call center or customer service experience preferred.
• Commitment to delivering exceptional customer experiences.

Requirements

• Excellent verbal and written communication skills.
• Strong problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Detail-oriented with a focus on quality service.
• Adaptability and willingness to learn new skills.
• Familiarity with call center systems preferred.
• Proficiency in G Suite tools.
• Commitment to company values.

Benefits

• $20.67 - $24.04/hour compensation.
• 5% annual bonus.
• Opportunity to work remotely from various states.
• Dynamic team environment.
• Commitment to employee growth and development.