Senior Engagement Manager - Remote

Overview

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, Square, and Under Armour—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Fall 2025 Report, Amplitude is the best-in-class solution for product, data, and marketing teams.

In Short

• Join as a Senior Engagement Manager focused on product analytics and AI-driven insights.
• Lead the discovery and implementation of critical use cases for customer success.
• Drive AI adoption and integrate capabilities into daily workflows.
• Deliver measurable outcomes and ensure quantifiable value from engagements.
• Manage all phases of the customer lifecycle with strategic program management.
• Design and oversee Amplitude Program focusing on governance and scaling.
• 5+ years in client-facing implementation or management consulting.
• Experience in large-scale enterprise software deployments.
• Exceptional communication and project management skills.
• Work in a fast-paced environment with a focus on customer success.

Requirements

• 5+ years of experience in client-facing implementation, management consulting, or strategic customer success.
• 2+ years leading large-scale enterprise software deployments.
• Ability to translate complex business problems into actionable tracking plans.
• Solid understanding of AI/ML models and their business value.
• Passionate about making complex data simple for non-technical teams.
• Exceptional communication skills to influence various stakeholders.
• Expert-level project management skills.

Benefits

• Excellent Medical, Dental, and Vision insurance with employer-paid premiums.
• Flexible time off and paid holidays.
• Generous stipends for wellness, learning, and home office equipment.
• Excellent parental benefits including paid parental leave.
• Mental health and wellness benefits including coaching and therapy sessions.
• Employee Stock Purchase Program.