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Manager, Auto Claims - Remote

Posted Yesterday

Overview

The Auto Claims team at Allstate is seeking a Manager, Auto Claims to lead a national team of Auto Claim Advisors and Senior Auto Claim Advisors, focusing on operational leadership and performance metrics.

In Short

  • Lead a national team of Auto Claim Advisors.
  • Support Regional Directors in achieving operational goals.
  • Provide detailed analysis to improve financial performance.
  • Develop employees through coaching and feedback.
  • Implement optimal organization design within the team.
  • Enhance customer service and employee engagement.
  • Participate in Talent Pool Assessments.
  • Ensure performance plans are in place for all employees.
  • Utilize Continuous Improvement methodologies.
  • Manage complex claims and conflict resolution.

Requirements

  • 5-7 years of Auto Claim experience.
  • 3 years of management experience.
  • Completion of CIP designation is preferred.
  • Strong negotiation and conflict resolution skills.
  • In-depth knowledge of Claims Best Practices.
  • Advanced MS Office skills, especially in Excel and Tableau.
  • Knowledge of legal and regulatory requirements.
  • Experience with management systems like Agile and Change Management.

Benefits

  • Flexible work environment.
  • Opportunities for professional growth.
  • Inclusive and diverse workplace culture.
  • Recognition for innovative thinking.
  • Commitment to community service.

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