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Manager, Auto Claims - Remote

Posted 6 weeks ago
Sales / Business
Full Time
Canada

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Overview

The Auto Claims team at Allstate is seeking a Manager, Auto Claims to lead a national team of Auto Claim Advisors and Senior Auto Claim Advisors, focusing on operational leadership and performance metrics.

In Short

  • Lead a national team of Auto Claim Advisors.
  • Support Regional Directors in achieving operational goals.
  • Provide detailed analysis to improve financial performance.
  • Develop employees through coaching and feedback.
  • Implement optimal organization design within the team.
  • Enhance customer service and employee engagement.
  • Participate in Talent Pool Assessments.
  • Ensure performance plans are in place for all employees.
  • Utilize Continuous Improvement methodologies.
  • Manage complex claims and conflict resolution.

Requirements

  • 5-7 years of Auto Claim experience.
  • 3 years of management experience.
  • Completion of CIP designation is preferred.
  • Strong negotiation and conflict resolution skills.
  • In-depth knowledge of Claims Best Practices.
  • Advanced MS Office skills, especially in Excel and Tableau.
  • Knowledge of legal and regulatory requirements.
  • Experience with management systems like Agile and Change Management.

Benefits

  • Flexible work environment.
  • Opportunities for professional growth.
  • Inclusive and diverse workplace culture.
  • Recognition for innovative thinking.
  • Commitment to community service.

A.N

Allstate NI

National General Management Corp, a member of The Allstate Corporation, is a leading specialty personal lines insurance holding company headquartered in New York City. Established in 1939, the company offers a diverse range of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, and supplemental health insurance. With a strong financial rating of A– (excellent) from A.M. Best, National General is committed to innovation and customer satisfaction, providing services through a vast network of independent agents and direct-to-consumer channels. The company fosters a collaborative and inclusive work environment, encouraging employees to challenge the status quo and contribute to the greater good.

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