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Sales Engineer - Remote

Posted 9 weeks ago
Sales / Business
Full Time
Worldwide

Overview

OpenEye, an innovator in the design and development of cloud-centric software solutions for commercial video management is looking for a Sales Engineer to join our growing team supporting our Utah and Colorado Region. This position is a key member of the OpenEye sales organization and is one of the customer’s primary technical contacts for product details and specifics, system design, training, project deployment, and installation evaluations. A sales engineer specializes in understanding the technological aspect of products and uses their technical skills to explain specifications, technical requirements, functionality, and benefits of OpenEye's products and services to customers in easily understandable terms. Unspecified duties of a sales engineer often overlap into both sales and technical support (for example, a sales engineer may be asked to provide a product quote to a customer, take customers to dinner, go to the field to troubleshoot a project or assist in troubleshooting after hours). Supports and adheres to the OpenEye Code of Ethics and Business Standards.

In Short

  • Prepare and deliver general sales and project-specific presentations.
  • Assess equipment needs on projects and determine system requirements.
  • Develop and present training courses for internal and external customers.
  • Provide “voice of the customer” to product management and engineering.
  • Prepare cost estimates and site configurations.
  • Drive improvements by analyzing cost-benefit ratios.
  • Gain customer acceptance by developing potential cost reductions.
  • Maintain professional and technical knowledge through workshops and publications.
  • Identify strategies to address changes in the marketplace.
  • Work with marketing to create technical content for advertising campaigns.

Requirements

  • Bachelor’s degree or equivalent industry experience.
  • Minimum 5 years of engineering / Technical Support experience.
  • 3 years “Business to Business” support experience.
  • Ability to travel 50-75% including overnight.
  • Proficient with Microsoft Office core products.

Benefits

  • Employees are eligible to purchase company stock at a discounted rate.
  • A collaborative, fun, creative culture.
  • Casual dress.
  • Medical, dental, vision & prescription benefits starting day one.
  • Up to $5,000 annual company match for 401k.
  • Company-paid short-term/long-term disability and life insurance.
  • Paid maternity and paternity leave.
  • 15 Days of Paid Vacation accrued per year.
  • 9 Paid Holidays per year.
  • Educational Assistance Program covering non-degree support.

Alarm.com

Alarm.com

Alarm.com is a leading cloud-based platform specializing in smart security and the Internet of Things, serving over 6 million home and business owners who rely on its innovative solutions for enhanced safety, efficiency, and connectivity. The company is at the forefront of technological advancements in areas such as AI, video analytics, and machine learning, and has been recognized with the Top Workplace™ award for its supportive employee culture. Alarm.com is dedicated to creating impactful change through technology, offering competitive pay and comprehensive benefits to its employees.

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