Identification Workspace Investigation Representative - Remote

Overview

The Identification Workspace Investigation Representative (IDW Rep) at Alacrity Solutions is responsible for supporting the Subrogation Recovery Representatives by reviewing data runs to identify missed recovery opportunities in insurance claims.

In Short

• Monitor IDW Queue daily for new cases.
• File for payments and manage support documents.
• Review various support documents to assess recovery potential.
• Document case outcomes in the system.
• Learn client claim platform navigation.
• Adjust work priorities as per management instructions.
• Maintain regular and reliable attendance.

Requirements

• Credibility and ethical conduct.
• Ability to maintain privacy and confidentiality.
• Exceptional written and verbal communication skills.
• Adept at navigating multiple client claims platforms.
• Strong multitasking abilities and work ethic.
• Results-oriented with strategic thinking skills.
• Excellent judgment under pressure.

Benefits

• Comprehensive benefits package including medical, dental, and vision.
• 401K plan options.
• Paid Time Off accruals.
• Paid holidays.