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Customer Success Engineer - Remote

Posted 1 week ago
Customer Service
Full Time
USA
$140000 - $160000/year

Overview

Akeyless Security is seeking a highly motivated Customer Success Engineer to support customers in the USA. This role focuses on developing and leading technical relationships with customers, ensuring successful implementation and use of the Akeyless platform.

In Short

  • 100% remote position based in the USA.
  • Deliver a smooth onboarding experience for new customers.
  • Provide thought leadership for optimal customer experience.
  • Accelerate adoption of the Akeyless platform.
  • Support customers outside normal business hours.
  • Understand customers' business challenges and provide solutions.
  • Create added value as a trusted advisor.

Requirements

  • 3+ years in a technical customer-facing support role.
  • Experience with Kubernetes, Docker, and Linux is mandatory.
  • Experience with cloud service providers (AWS, Azure, GCP) is mandatory.
  • Sales orientation combined with technical skills.
  • Exceptional communication skills.

Benefits

  • Base salary of $140K-$160K.
  • Commission and company stock options.
  • Benefits included.
  • Compensation package depends on experience.
Akeyless logo

Akeyless

Akeyless is a pioneering company in the field of identity security, offering a cloud-native SaaS platform that combines Vaultless Secrets Management, Certificate Lifecycle Management, Next Gen Privileged Access Management, and Encryption Key Management. The company is dedicated to managing the lifecycle of machine identities and secrets across various environments, aiming to prevent breaches caused by compromised identities. Trusted by Fortune 100 companies and backed by leading cybersecurity investors, Akeyless is redefining security for modern enterprises with its unified Secrets & Machine Identity platform. The company fosters a dynamic and innovative work environment, seeking talented professionals to drive customer satisfaction and implement cutting-edge solutions.

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