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Customer Success Engineer / Technical Account Manager - Remote

Posted 1 week ago
Customer Service
Full Time
USA
$140000 - $160000/year

Overview

The Customer Success Engineer / Technical Account Manager will play a pivotal role in managing customer relationships and ensuring a smooth onboarding experience for clients using Akeyless' cloud-native SaaS platform.

In Short

  • 100% remote position based in the USA.
  • Deliver a smooth onboarding experience for new customers.
  • Provide thought leadership for the best customer experience.
  • Accelerate adoption of the Akeyless platform.
  • Offer customer support outside of normal business hours.
  • Understand customer challenges and develop effective solutions.
  • Act as a trusted advisor to add value for customers.

Requirements

  • 3+ years in a technical customer-facing support role.
  • Experience with Kubernetes, Docker, and Linux.
  • Familiarity with cloud service providers like AWS, Azure, or GCP.
  • Strong communication skills.
  • Sales orientation combined with technical expertise.

Benefits

  • Base salary of $140K-$160K.
  • Bonus opportunities.
  • Company stock options.
  • Comprehensive benefits package.
  • Compensation package based on experience.
Akeyless logo

Akeyless

Akeyless is a pioneering company in the field of identity security, offering a cloud-native SaaS platform that combines Vaultless Secrets Management, Certificate Lifecycle Management, Next Gen Privileged Access Management, and Encryption Key Management. The company is dedicated to managing the lifecycle of machine identities and secrets across various environments, aiming to prevent breaches caused by compromised identities. Trusted by Fortune 100 companies and backed by leading cybersecurity investors, Akeyless is redefining security for modern enterprises with its unified Secrets & Machine Identity platform. The company fosters a dynamic and innovative work environment, seeking talented professionals to drive customer satisfaction and implement cutting-edge solutions.

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