KYC Operations Specialist - Remote

Overview

The KYC Operations Specialist will be a key point of contact for new customers, assisting with their applications and performing necessary KYC screenings in compliance with U.S. regulations.

In Short

• Act as a primary contact for new customers during the onboarding process.
• Perform KYC screenings and document customer information.
• Liaise with customers via email and Slack.
• Support KYC analysts with expertise and escalations.
• Manage and execute the Quality Assurance program.
• Identify and improve operational processes.
• Provide exceptional customer support.
• Collaborate with a diverse global team.
• Utilize Microsoft Excel and Google Spreadsheets.
• Engage in continuous learning and development.

Requirements

• 2+ years of experience in Operations.
• Expertise in AML/KYC processes.
• Strong attention to detail and quality assurance skills.
• Ability to identify process improvement opportunities.
• Willingness to learn new Compliance processes.
• Proficiency in Microsoft Excel and Google Spreadsheets.
• Familiarity with SQL is a bonus.

Benefits

• Work in a dynamic and innovative environment.
• Opportunity to contribute to a global financial platform.
• Collaborate with a diverse team across multiple locations.
• Engage in continuous learning and professional development.
• Be part of a company valued at US$5.6 billion.