Operations Specialist - Remote

Overview

FlyFlat is looking for proactive and detail-oriented individuals to join our dynamic team as Operations Specialists. This role is perfect for recent graduates or early-career professionals eager to gain hands-on experience in operational processes while contributing to a high-performing team in the luxury travel industry. At FlyFlat, we emphasize internal growth, providing opportunities for career advancement in a fast-paced, innovative environment.

In Short

• Organize and manage daily workflows to ensure tasks are completed on time and to a high standard.
• Coordinate booking-related processes and track progress to maintain operational efficiency.
• Maintain accurate and up-to-date records of bookings and client information.
• Organize and update internal databases to ensure operational tasks are well-documented.
• Verify critical details such as dates, times, and travel arrangements to ensure deliverables meet required standards.
• Identify and resolve discrepancies or errors in collaboration with the team.
• Collaborate with team members to ensure smooth transitions during shift handovers.
• Propose ideas to optimize workflows and enhance operational efficiency.
• Support the implementation of streamlined systems to improve team productivity.
• Gain exposure to the luxury travel sector while developing essential skills in operations and teamwork.

Requirements

• Seeking full-time Operations Specialists with a strong background in travel industry operations.
• Preference will be given to candidates with billing and invoicing experience.
• A recent graduate or early-career professional with a proactive attitude and eagerness to learn.
• Strong organizational and time management skills with the ability to prioritize effectively.
• Basic familiarity with productivity tools such as Google Sheets, Slack, and task management platforms like Asana.
• Intermediate proficiency in written and spoken English.
• Attention to detail and a commitment to delivering high-quality work.
• Ability to work independently in a remote setup while being a reliable team player.

Benefits

• Monthly compensation: $300.
• Hands-on experience in operational processes using modern tools in a fast-paced, remote environment.
• Structured training and mentorship to support professional growth.
• Exposure to the luxury travel industry and the opportunity to work with a dynamic team.
• Career advancement opportunities, including leadership roles with increased compensation.
• A company culture that prioritizes internal promotion—most team members are promoted within a year.
• Type: Full-Time (5 days/week).
• Shifts: 9-hour shifts (including a 1-hour break); night or day shifts depending on business needs.