Remote Otter LogoRemoteOtter

Travel Operations Coordinator - Remote

Posted 4 days ago
Customer Service
Full Time
Worldwide
$500 - $800/month

Overview

FlyFlat is looking for detail-oriented and proactive Travel Operations Coordinators to join our growing travel and concierge operations team. This role focuses on two core functions: billing and itinerary creation, ensuring seamless travel experiences for clients.

In Short

  • Remote opportunity with a focus on travel operations.
  • Manage invoices and billing using FreshBooks.
  • Process payments through various platforms including Stripe and PayPal.
  • Create polished travel itineraries using Travefy.
  • Coordinate with teams to ensure timely delivery of materials.
  • Execute daily booking workflows with precision.
  • Support operational tasks and identify improvement opportunities.
  • 1-2 years of experience in travel operations or coordination.
  • Strong attention to detail and excellent communication skills required.
  • Opportunity for career advancement in a dynamic company.

Requirements

  • 1–2 years of experience in travel operations, coordination, or a related role.
  • Experience using FreshBooks, Stripe, or similar billing tools.
  • Familiarity with itinerary-building software (especially Travefy).
  • Understanding of travel logistics, including KTN, FFN, and passenger preferences.
  • Strong attention to detail and ability to meet deadlines consistently.
  • Excellent written and verbal English communication skills.
  • Comfortable working remotely in a high-volume, fast-paced environment.
  • Experience with Slack, Google Sheets, and Asana is a plus.

Benefits

  • Compensation of $500 - $800 per month based on experience.
  • Full-time position with 9-hour shifts including a break.
  • Opportunity to advance into specialist or team lead roles.
  • Work in a fast-paced environment with exposure to luxury travel.
  • Be part of a global team committed to excellence.

FlyFlat

FlyFlat

FlyFlat is a premier luxury travel platform that specializes in providing exclusive savings on business and first-class flights. Known for its exceptional customer service and seamless travel experiences, FlyFlat is rapidly expanding and is on the lookout for talented professionals to join its growing team. The company emphasizes operational excellence and a collaborative work environment, making it an exciting place for individuals eager to take on leadership roles and contribute to high-performing teams in the luxury travel sector.

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