Client Service Team Member - Remote

Overview

The Client Service Team Member at FlyFlat will provide exceptional service to high expectation travelers by managing flight requests and crafting personalized quotes.

In Short

• Master travel optimization and booking strategies.
• Write clear and compelling quotes for clients.
• Deliver fast and accurate service while meeting SLA targets.
• Respond to client messages promptly.
• Collaborate with other teams for seamless service delivery.
• Escalate complex requests as necessary.

Requirements

• 2+ years in travel operations or luxury hospitality.
• Hands-on experience with Sabre GDS.
• Strong written communication skills.
• Detail-oriented with high accuracy.
• Able to manage multiple requests under tight deadlines.
• Team player with seamless handoff skills.

Benefits

• Clear growth path within the company.
• Daily coaching and support from experienced leaders.
• Comprehensive training on systems and methodologies.
• Supportive team culture promoting collaboration.
• Predictable scheduling for work-life balance.