Operations Specialist - Remote

Overview

Our client is a mission-driven company dedicated to helping individuals and organizations unlock their full potential through transformative coaching and consulting programs. They are focused on streamlining operations, leveraging automation, and making data-driven decisions to improve efficiency and scalability.

In Short

• Design and implement automated workflows using Zapier, webhooks, and API integrations.
• Maintain and optimize existing automations.
• Develop and implement data tracking solutions across teams.
• Create and maintain real-time dashboards using tools like Databox, Tableau, or Power BI.
• Act as the first point of contact for technical challenges.
• Identify workflow inefficiencies and propose data-driven solutions.
• Collaborate with the Head of Operations on automation and process improvements.
• Prepare and present weekly reports on automation efficiency and data insights.
• Work closely with the sales team to develop cold-calling strategies.
• Achieve daily, weekly, and monthly call quotas and conversion targets.

Requirements

• Strong experience with GoHighLevel CRM.
• Familiarity with HubSpot CRM.
• Advanced proficiency in Zapier and data visualization tools.
• Basic knowledge of API integrations and webhooks.
• Ability to identify inefficiencies and develop scalable solutions.
• Detail-oriented with strong troubleshooting skills.
• Ability to align technical solutions with broader business goals.
• Strong interpersonal skills to work closely with leadership.
• A