Analyst, Onboarding Operations - Remote

Overview

An exciting opportunity as an Analyst in Onboarding Operations at Airwallex, focusing on customer onboarding and KYC compliance.

In Short

• Join the U.S. KYC Operations Team at Airwallex.
• Assist new customers with their applications to open Airwallex accounts.
• Perform KYC screenings on customers as per U.S. regulations.
• Liaise with customers via email and Slack for smooth onboarding.
• Collect key information and support global operations processes.
• Provide support to KYC analysts with expertise and escalations.
• Manage and execute the Quality Assurance (QA) program.
• Work in a collaborative and fast-paced environment.
• Opportunity to work remotely.
• Be part of a diverse and inclusive team.

Requirements

• 2+ years of experience in Operations.
• Knowledge and experience in AML/KYC.
• Strong attention to detail and ability to identify quality gaps.
• Ability to identify process improvement opportunities.
• Willingness to learn new Compliance processes quickly.
• Proficiency in Microsoft Excel and Google Spreadsheets.
• Bonus for familiarity with SQL queries.

Benefits

• Opportunity for accelerated learning and impact.
• Collaborative work environment with exceptional teammates.
• Work on complex, high-visibility problems.
• Join a fast-growing global payments platform.
• Become part of a diverse and inclusive company culture.