Operations Analyst - Remote

Overview

The Operations Analyst will independently analyze business challenges and develop solutions to support operational goals and projects for the business. They will proactively identify areas for improvement within assigned projects and tasks, and drive standardization and efficiency efforts.

In Short

• Independently lead and execute medium to large projects.
• Coordinate, prioritize, and delegate project tasks.
• Evaluate current operational performance and assist in strategic planning.
• Maintain clear and accurate operations documents/procedures.
• Identify problems in the operations process and resolve them.
• Collaborate with tech, product, and project teams.
• Support the creation of documented resources.
• Act as a liaison with stakeholders and departments.
• Drive efficient and effective cost-saving solutions.
• Implement or enhance business processes.

Requirements

• 3-5+ years of experience.
• Comprehensive understanding of business operations.
• Experience in developing stakeholder management relationships.
• Analytical thinker with great attention to detail.
• Understanding of Salesforce, Google Sheets/Excel.
• Ability to identify opportunities for improvement.
• Excellent communication and interpersonal skills.
• Ability to communicate sensitive information tactfully.
• Well-developed sense of discretion regarding sensitive information.
• Ability to thrive in an environment of constant change.

Benefits

• Medical, dental, and vision coverage.
• Life insurance, disability, and 401(k) employer match.
• Free snacks and drinks in-office.
• Generous paid holidays and leave policies, including unlimited PTO.
• Additional time off benefits: volunteer days, parental leave, winter break.