Student Success Advisor - Remote

Overview

The Student Success Advisor is a critical role responsible for driving student engagement and retention, owning a caseload of students for a graduate program or bootcamp. This position is essential in ensuring student satisfaction and outcomes through consultative coaching and data-driven decision making.

In Short

• Drive student engagement and retention.
• Own a caseload of students.
• Communicate regularly with students.
• Provide consultative coaching.
• Implement mitigation plans for student success.
• Utilize data for operational improvement.
• Collaborate with departments for new initiatives.
• Maintain accountability for student outcomes.
• Support professional development.
• Work flexible hours, including evenings and weekends.

Requirements

• Bachelor's degree or 1-3 years of related experience.
• Experience in Higher Education preferred.
• Coaching or advising background preferred.
• Excellent relationship management skills.
• Strong attention to detail and deadlines.
• Ability to think critically.
• Excellent communication skills.
• Ability to manage multiple priorities.
• Familiarity with technology in education.
• Strong customer service focus.

Benefits

• Medical, dental, and vision coverage.
• Life insurance and 401(k) match.
• Free snacks and drinks in-office.
• Generous paid holidays and unlimited PTO.
• Additional time off for volunteering and parental leave.