Student Success Advisor - Remote

Overview

We are looking for a compassionate and energetic Student Success Advisor to join our team at Joyce University. In this role, you will provide administrative support in student services through advising, coaching and direct communication with an assigned student load. You will have the opportunity to gain knowledge of university policies and procedures, each program’s curriculum, program requirements, and graduation requirements. You will be able to demonstrate excellent written and oral communication skills, advanced computer skills, and the ability to interact professionally with a variety of people.

In Short

• Service assigned students as needed, including scheduling and course management.
• Provide coaching in professionalism and set expectations for academic integrity.
• Plan and implement student workshops and monthly appreciation events.
• Monitor and report on at-risk students.
• Provide encouragement and resources to students at risk of failing.
• Document student interactions in the student information system.
• Timely responses to students via email, phone, and text.
• Attend departmental meetings and trainings.
• Collaborate with all University departments for student success.
• Assist with orientation, graduation, and other student events.

Requirements

• Required education - Associates degree, Bachelor’s degree preferred.
• Required experience - 2-3 years in a relatable field, Higher Education experience preferred.

Benefits

• Self-Directed PTO policy.
• Paid holidays.
• 401k with employer match.
• Medical, dental, and vision insurance.
• Fully paid short term disability.
• Long term disability.
• Life Insurance.
• Professional Development.
• Education assistance.