Student Success Advisor - Remote

Overview

The Student Success Advisor role at Keypath involves providing coaching and support to enrolled students, helping them achieve their educational goals through effective communication and relationship-building.

In Short

• Become a trusted adviser for enrolled students.
• Proactively provide coaching support and troubleshoot at-risk issues.
• Support students with study path management.
• Drive re-enrolment into new programs.
• Build knowledge of university partners and course offerings.
• Utilize sales skills to support student retention.
• Maintain relationships with students for effective advising.
• Provide excellent customer service for a brilliant student experience.
• Work towards KPIs and financial targets.
• Participate in a remote-first workforce with flexible arrangements.

Requirements

• Strong sales skills for overcoming objections.
• Excellent relationship-building skills.
• Customer service experience.
• Goal-driven with KPI experience.

Benefits

• Flexible work arrangements: remote, office, or hybrid.
• Generous competitive package.
• Career progression opportunities.
• Full remote work setup including internet allowance.
• Paid mental health days and support tools.
• Access to internal training and discounted Master’s degrees.