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Student Advisor - Remote

Posted 3 weeks ago
Customer Service
Full Time
Australia

Overview

As a Student Advisor at Open Universities Australia (OUA), you will assist students in making informed decisions about their education, while working in a hybrid model that combines in-office and remote work.

In Short

  • Act as the initial point of contact for prospective students.
  • Promote and assist with enrolment and degree inquiries.
  • Support students throughout their educational journey.
  • Contribute to team success through feedback and collaboration.
  • Work on a rotating roster, including weekends.
  • Participate in a comprehensive training program.
  • Enjoy incentives and salary packaging benefits.
  • Work in a hybrid model with two days in the office.
  • Opportunity for career advancement within the organization.
  • Commitment to fostering an inclusive workplace.

Requirements

  • Available to work rotating shifts, including weekends.
  • Comfortable with outreach and sales.
  • Excellent communication skills.
  • Ability to deliver exceptional student experience.
  • Proficient in computer skills.
  • Adaptable and eager to learn.

Benefits

  • Comprehensive training program.
  • Quarterly sales incentives.
  • Not-for-profit salary packaging benefits.
  • Ongoing learning opportunities.
  • Subsidised study opportunities.
  • Health and wellbeing benefits.
  • Workation leave.
Open Universities Australia logo

Open Universities Australia

Open Universities Australia (OUA) is a not-for-profit organization dedicated to enhancing access to quality education for all Australians, regardless of age, location, or previous experience. With a mission to remove barriers to education, OUA has successfully guided over 500,000 students in exploring, choosing, and enrolling in a diverse range of courses from 27 leading Australian universities. The organization operates with a culture that emphasizes autonomy, alignment, and agility, prioritizing values such as acting for customers, continuous improvement, and caring for each other.

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