Remote Otter LogoRemoteOtter

Enterprise Account Manager - Remote

Posted 5 weeks ago
Sales / Business
Full Time
Worldwide

Overview

The role involves expanding relationships with existing enterprise customers, focusing on SEO and digital marketing best practices.

In Short

  • Build deep relationships with enterprise customers.
  • Create and implement strategic account plans.
  • Consult organizations on SEO best practices.
  • Devise and conduct onboarding training.
  • Lead upsell and account renewal discussions.
  • Monitor customer health and identify potential risks.
  • Act as a customer advocate.
  • Contribute to ideas for department performance improvement.
  • Stay updated with industry news and marketing trends.

Requirements

  • Excellent written & spoken communication skills.
  • Skills in creating educational content and conducting webinars.
  • A creative problem solver with initiative.
  • Knowledge and hands-on experience with SEO and digital marketing.
  • 3 - 5 years of customer success, sales, or account management experience.
  • Experience at a marketing SaaS company or SEO/digital marketing agency.

Benefits

  • Incentives based on renewal & upsell opportunities.
  • Bonus awarded against overall company performance.
Ahrefs logo

Ahrefs

Ahrefs is a rapidly growing technology company specializing in SEO tools and analytics. With a strong focus on the French market, Ahrefs is dedicated to helping businesses enhance their online presence through effective marketing strategies and high-quality content. The company prides itself on its passionate and talented global marketing team, which is committed to driving brand awareness, lead generation, and customer acquisition. Ahrefs values hands-on leadership and innovation, making it a key player in the SaaS industry.

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