Senior Manager, Retention Marketing - Remote

Overview

The Senior Manager, Retention Marketing will take complete ownership of all marketing channels to create long-lasting connections with our members, blending strategic vision and creativity to drive business performance.

In Short

• Lead marketing efforts to engage customers and enhance advocacy and revenue programs.
• Utilize marketing channels to launch programs and monitor performance.
• Craft stories that resonate with customers to enhance loyalty.
• Drive personalization using segmentation data.
• Develop strategic solutions to drive growth in retention and revenue.
• Collaborate with Customer Insights to enhance retention efforts.
• Report growth results and optimize performance.
• Partner with Brand and Creative teams for content quality.
• Deploy customer tools to enhance loyalty and retention.
• Analyze retention data to improve customer lifetime value.

Requirements

• 5-7 years of retention or lifecycle marketing experience.
• Preferred experience in subscription or high-growth environments.
• Bachelor's degree in marketing, business, or related field.
• Strong problem-solving skills and ability to thrive in fast-paced environments.
• Attention to detail and ability to manage multiple work streams.
• Experience running effective digital marketing programs.
• Experience with data analysis and reporting.
• Experience working with cross-functional teams.
• Strong communication and organizational skills.
• Personal passions and hobbies outside of work.

Benefits

• Competitive compensation and performance-based incentives.
• 100% remote working environment.
• Strong company culture and collaborative team.
• Mission-driven approach to health and wellness.
• High-growth environment with direct impact opportunities.
• Paid holidays and unlimited PTO.
• In-person team meetups for collaboration.
• High performance and continuous improvement culture.
• Monthly AG1 subscription and branded swag.
• Monthly telecom stipend for eligible team members.
• All other benefits as required by law.