Senior Manager, Retention Marketing Ops - Remote

Overview

The Senior Manager, Retention Marketing Ops will lead the technical strategy and execution of AG1's lifecycle marketing engine, focusing on optimizing email marketing for customer engagement and retention.

In Short

• Design and optimize automated lifecycle workflows for retention.
• Develop responsive email templates aligned with brand guidelines.
• Manage email deliverability strategy for optimal engagement.
• Analyze A/B tests to drive continuous improvement.
• Administer the email service provider ecosystem for stability.
• Collaborate with cross-functional teams on marketing objectives.
• Establish governance standards for operational best practices.
• Act as an internal expert on email deliverability.
• Leverage AI and automation tools to enhance performance.
• Drive a proactive approach to industry trends and technologies.

Requirements

• 6+ years of experience in email or retention marketing operations.
• Expertise in Klaviyo and email deliverability.
• Proven track record in designing high-impact workflows.
• Strong technical skills in API integrations and dynamic content.
• Attention to detail and passion for scalable systems.
• Collaborative with experience influencing stakeholders.
• Proactive in staying ahead of industry trends.
• Ability to thrive in a fast-paced environment.
• Experience with data analysis and reporting tools.
• Strong communication and organizational skills.

Benefits

• Competitive compensation and performance incentives.
• 100% remote working environment.
• Strong company culture focused on collaboration.
• Mission-driven approach to improving customer health.
• High-growth environment with impactful opportunities.
• Unlimited PTO based on country of residence.
• In-person team meetups for collaboration.
• High performance and continuous improvement culture.
• Access to AG1 products and branded swag.
• Monthly telecom stipend for eligible team members.