Solutions Account Manager, Adobe Commerce - Remote

Overview

As a Solutions Account Manager at Adobe, you will manage a portfolio of Enterprise customers focused on Adobe's Commerce solution, driving retention and growth through strategic relationships.

In Short

• Manage a portfolio of Adobe Commerce customers in the Enterprise space.
• Act as the primary relationship owner between Adobe and clients.
• Responsible for retention, development, and upselling of accounts.
• Conduct regular business reviews with customers.
• Grow relationships with executive sponsors and decision-makers.
• Acquire knowledge of Adobe's Experience Cloud solutions.
• Experience in customer success and sales cycles.
• Strong communication skills and executive presence.
• Work in a fast-paced, innovative environment.
• Collaborate with various teams including Marketing and Consulting.

Requirements

• Minimum of 5 years in customer success or account management.
• Experience in a high-tech (SaaS) environment.
• Ability to engage with C-level executives.
• Deep understanding of Adobe Commerce or similar solutions.
• Proven track record in sales and account strategies.
• Experience leading projects from conception to closure.
• Ability to build trusted relationships.
• Strong written and verbal communication skills.
• Bachelor’s degree or equivalent experience.

Benefits

• Competitive salary range based on experience.
• Sales commission plans for performance incentives.
• Access to long-term incentives such as equity awards.
• Exceptional work environment and culture.
• Opportunities for personal and professional growth.
• Commitment to diversity and inclusion.
• Support for employees with disabilities.
• Flexible work arrangements.
• Engagement with a community of innovative professionals.