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Customer Success Manager (Paid Search) - Remote

Posted 3 weeks ago
Sales / Business
Full Time
USA

Overview

As a Customer Success Manager, you will be a strategic partner to the Customer, helping them deliver value from our platform by enabling platform adoption and providing SEM best practices.

In Short

  • Join a leading company in paid search intelligence.
  • Work with global brands and award-winning products.
  • Remote-first culture with flexible work options.
  • Be a part of a close-knit team focused on customer success.
  • Drive customer satisfaction and retention.
  • Engage with clients to ensure successful product adoption.
  • Contribute to quarterly business reviews.
  • Collaborate with Account Managers for client success.
  • Receive bespoke training and career development.
  • Enjoy various employee benefits including health care and flexible vacation.

Requirements

  • 3+ years managing Google Ads/Paid Search accounts.
  • Strong understanding of the Digital Marketing landscape.
  • Experience in client-facing roles with stakeholder management.
  • Excellent analytical skills.
  • Customer-centric approach.

Benefits

  • Trust-based vacation policy.
  • Home office stipend.
  • Private medical insurance.
  • Mental health support.
  • Career growth opportunities.
  • Competitive pension schemes.
  • Regular social events.
  • Volunteer days for community service.
  • Birthday day off.
  • Swag welcome gift.
Adthena logo

Adthena

Adthena is an award-winning search intelligence platform that leverages patented, AI-driven technology alongside a dedicated team of paid search experts to empower brands, marketers, and agencies in navigating their competitive landscapes. Founded in 2012 and backed by Updata Partners, Adthena serves over 300 clients globally across various industries, including finance, retail, gaming, automotive, and technology. The company offers innovative solutions such as Market Entry, Campaign Optimization, Strategic Advantage, and Brand Protection, providing clients with comprehensive insights into their search landscape. With a commitment to excellence, Adthena has received multiple industry awards, including accolades for its software and campaigns, and fosters a culture of continuous improvement and collaboration within its team.

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