Business Development and Renewals Specialist - Remote

Overview

The Business Development and Renewals Specialist at The Adaptavist Group is responsible for initiating conversations and networking with potential customers, qualifying leads, and managing account renewals while working in a flexible and remote-first environment.

In Short

• Engage with new customers to build opportunities.
• Research and identify potential clients using online tools.
• Qualify inbound marketing leads and understand customer needs.
• Manage account renewals and maintain customer relationships.
• Work collaboratively with the Sales team to build a quality pipeline.
• Adapt to a fast-paced environment and embrace feedback.
• Make numerous client calls and emails daily.
• Promote products and services during every interaction.
• Participate in Agile sprints with the team.
• Utilize CRM tools for managing customer interactions.

Requirements

• 1-2 years of experience in a B2B customer-focused role.
• Strong communication skills and ability to build rapport.
• Willingness to learn and adapt sales methodologies.
• Experience with target attainment is desirable.
• Knowledge of the Atlassian ecosystem is a plus.
• Experience with CRM tools, preferably HubSpot.
• Understanding of digital marketing practices.
• Knowledge of a second language (Korean/Japanese/Chinese-Mandarin) is helpful.

Benefits

• Generous holiday (PTO) allowance.
• Flexible working hours to suit personal life.
• Support for remote workers to set up home offices.
• 26 weeks of fully paid leave for birthing parents.
• 13 weeks for non-birthing parents and extended leave options.
• Trusting, flexible, remote-first work culture.
• MacBooks provided to all employees.
• Support for women's health needs.