Staff Software Engineer, Solutions - Remote

Overview

Ada is an AI customer experience platform that harnesses the world's most powerful large language models to make customer service extraordinary for everyone. We’re driven to set the new standard for customer service at scale, enabling Enterprise companies to deliver experiences that are instant, proactive, personalized, and effortless.

In Short

• 10+ years of experience as a backend/or full stack Developer
• Proficient with backend technologies (Python and AWS are assets)
• Strong understanding of distributed cloud systems architecture, serverless computing, and relevant technologies
• Experience leading and managing complex software development projects with autonomy
• Experience working with public APIs to build reliable third-party integrations
• Experience providing mentorship, coaching, and technical leadership to development teams
• Experience designing and implementing scalable, highly available, and resilient software systems.
• Experience with instrumentation and monitoring of distributed systems. Datadog experience is a plus.
• Strong understanding of non-relational databases such as DynamoDB including performance optimization
• Strong communication skills for stakeholders at all levels

Requirements

• Self-starter, problem solver and strong communicator

Benefits

• Competitive salary and generous stock option plan
• Unlimited vacation
• Wellness account
• Extended health coverage
• Dental/optical/travel insurance
• Life insurance
• Employee and family assistance plan