Remote Otter LogoRemoteOtter

Engineering Manager - Email and Messaging SDKs - Remote

Posted 27 weeks ago
Software Development
Full Time
Worldwide
$170,000 - $205,000/year

Overview

As an Engineering Manager overseeing our Email and Messaging SDKs teams, you will lead a group of 8-10 talented engineers in collaboration with internal and external stakeholders, product managers, and designers to execute Ada’s ambitious roadmap.

In Short

  • Lead a team of engineers focused on Email and Messaging SDKs.
  • Foster a high-performing team culture.
  • Collaborate with product managers and stakeholders.
  • Manage and support team growth and development.
  • Prioritize and plan upcoming work items.
  • Identify and mitigate risks in project delivery.
  • Champion data-driven decision-making.
  • Recruit top talent for the engineering team.
  • Enhance processes and address competency gaps.
  • Work in a remote-first environment.

Requirements

  • Experience in engineering management.
  • Strong product engineering mindset.
  • Ability to coach and develop team members.
  • Excellent communication skills.
  • Customer-obsessed with a focus on user experience.
  • Experience with APIs and SDKs.
  • Data-driven approach to decision-making.
  • Self-aware and open to feedback.
  • Experience in high-growth startup environments (bonus).
  • Expertise in building scalable integration platforms (bonus).

Benefits

  • Unlimited Vacation.
  • Comprehensive Benefits including health, dental, and vision.
  • Wellness Account for personal well-being.
  • Employee & Family Assistance Plan.
  • Flexible Work Schedule.
  • Remote-First, In-Person Friendly options.
  • Learning & Development Budget.
  • Work from Home Budget.
  • Access to Cutting-Edge AI Tools.
  • Hands-On with LLMs.
Ada logo

Ada

Ada18 is a pioneering Canadian AI customer experience platform that leverages advanced large language models to transform customer service into an extraordinary experience. Founded in 2016, Ada has automated over 83% of customer inquiries, facilitating more than 4 billion interactions for leading brands such as Square, YETI, Canva, and Monday.com. With over $250 million in funding from top-tier investors, Ada is committed to enhancing the efficiency and quality of customer service, allowing both customers and service professionals to reclaim valuable time. The company values personal growth and continuous improvement, making it an ideal environment for ambitious individuals eager to make an impact.

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