MSP Account Manager - Remote

Overview

Acronis is looking for an MSP Account Manager to drive engagement and satisfaction with service providers, contributing to the company's mission of cyber protection.

In Short

• Drive MSP engagement and satisfaction throughout the partner lifecycle.
• Ensure assigned Service Providers are engaged with Acronis services.
• Conduct calls, zoom sessions, and email communications with partners.
• Guide partners through training sessions and resources.
• Utilize Salesforce for documentation and tracking activities.
• Communicate Acronis brand messages effectively.
• Participate in coaching and upskill training sessions.
• Collaborate with various departments to enhance partner experience.
• Research and prepare for partner interactions.
• Work in a dynamic, global team environment.

Requirements

• 2 years of relevant experience in account management or sales.
• Experience in channel sales or partner account management.
• 1+ years of sales and marketing experience in the software industry.
• Strong understanding of cloud market business models.
• Excellent presentation and communication skills.
• Fluent in English and Portuguese.

Benefits

• Work in a global company with a positive corporate culture.
• Contribute to innovative and expanding business solutions.
• Participate in a dynamic and fast-paced work environment.
• Be part of a team that values mutual trust and respect.
• Opportunities for personal and professional growth.