Junior Application Support Engineer - Remote

Overview

The Junior Application Support Engineer will support critical banking operations by ensuring system stability and performance while collaborating with a dynamic team.

In Short

• Support the backbone of banking operations through system stability checks.
• Investigate and resolve incidents with precision.
• Maintain key banking applications in Linux and Oracle environments.
• Contribute to team knowledge and documentation.
• Collaborate with a team of over 40 support engineers.
• Utilize modern support tools like Graylog, SNMP, and Jira.
• Self-motivation to learn new technologies.
• Strong troubleshooting and root cause analysis skills.
• Business-level English proficiency.
• Basic understanding of Windows Server and Databases.

Requirements

• Self-motivated and eager to learn.
• Willingness to assist users and colleagues.
• Excellent communication skills.
• Attention to detail.
• Capability to recognize and solve problems.
• Experience with ticketing tools is a plus.
• Knowledge of Jira and ITIL best practices is a plus.

Benefits

• Comprehensive wellbeing program covering physical, emotional, and social wellbeing.
• Medical benefits and gym support.
• Flexible work-life fusion approach.
• Team events and the Healthy Habits Club.