Senior Training Manager - Nurse Ambassador - Remote

Overview

We are seeking a dynamic and results-oriented Sr. Training Manager to join our Patient Engagement Training Team. This role is pivotal in continuously improving the capabilities of our Patient Engagement Training team and delivering impactful training initiatives with minimal guidance from training leadership.

In Short

• Lead the development of comprehensive training strategies.
• Independently manage complex projects.
• Analyze and improve current training processes.
• Design and develop innovative training programs.
• Conduct needs assessments to identify performance gaps.
• Implement training programs across the organization.
• Evaluate the effectiveness of training programs.
• Lead and mentor a team of vendor training professionals.
• Use data to measure the impact of training programs.
• Commitment to continuous improvement.

Requirements

• Bachelor’s degree required, Master’s Degree preferred.
• 5+ years of experience in a training role.
• 2+ years of Patient Services experience preferred.
• Proven experience in developing performance-focused training programs.
• Strong understanding of instructional design principles.
• Excellent project management skills.
• Exceptional communication and presentation skills.
• Proficiency in learning management systems and e-learning platforms.
• Ability to work independently and lead a team.

Benefits

• Comprehensive benefits package including paid time off.
• Medical/dental/vision insurance.
• 401(k) plan for eligible employees.
• Participation in short-term and long-term incentive programs.