Senior Manager, Training and Content Management - Remote

Overview

The Senior Manager, Training and Content Management will oversee a team focused on delivering exceptional training and content that empowers world-class customer experiences at Hims & Hers.

In Short

• Lead and develop a high-performing team of Training Specialists, Instructional Designers, and Content Analysts.
• Drive the creation and implementation of comprehensive training programs.
• Oversee the design, delivery, and maintenance of training content.
• Develop scalable content management processes.
• Partner with cross-functional teams to align training initiatives.
• Measure and analyze the effectiveness of training programs.
• Act as a key stakeholder in strategic initiatives.
• Maintain a deep understanding of industry trends and best practices.

Requirements

• 8+ years of experience managing training teams and content management.
• 5+ years of experience hiring and developing cross-functional teams.
• Expertise in instructional design and adult learning principles.
• Exceptional organizational skills.
• Collaborative and solutions-oriented mindset.
• Strong analytical skills.
• Superb written and verbal communication skills.
• A passion for working in a fully remote environment.

Benefits

• Competitive salary & equity compensation.
• Unlimited PTO and company holidays.
• Comprehensive health benefits.
• Employee Stock Purchase Program (ESPP).
• 401k benefits with employer matching.
• Offsite team retreats.