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Explore 59 Remote Escalation Management Jobs

Coinbase logo

Executive Escalation Analyst III - Remote

Coinbase

7 days ago

Join Coinbase as an Executive Escalation Analyst III to enhance customer support through effective issue management and communication.

USA
Full-time
Customer Service
$40.64 - $47.81 USD/year

Gainsight

Enterprise Support Analyst - Remote

Gainsight

2 weeks ago

Join Gainsight as an Enterprise Support Analyst to provide exceptional technical support to enterprise customers while driving customer success.

USA
Full-time
Customer Service
$60,000 - $64,000/year
Zaelab logo

Manager, Project Management - Remote

Zaelab

8 weeks ago

The Manager, Project Management is responsible for leading a team to ensure high-quality delivery across client engagements while mentoring project managers and managing escalations.

Canada
Full-time
Project Management
HERO Software logo

Team Lead Customer Service Operations - Remote

HERO Software

8 weeks ago

Lead and inspire a Customer Service team while ensuring operational excellence and customer satisfaction.

Germany
Full-time
Customer Service
Abnormal logo

Customer Escalation Manager - Remote

Abnormal

12 weeks ago

The Customer Escalation Manager will lead de-escalation efforts for high-risk accounts, ensuring effective communication and resolution.

USA
Full-time
Customer Service
$127,500 - $150,000 USD

CharterUP

Senior Customer Service Specialist - Escalations - Remote

CharterUP

13 weeks ago

Join CharterUP as a Senior Customer Service Specialist, focusing on managing complex escalations to enhance customer satisfaction.

Worldwide
Full-time
Customer Service
$67,500 - $67,500/year
The Nielsen Company logo

Escalation Program Lead, Customer Support - Remote

The Nielsen Company

14 weeks ago

The Escalation Program Lead will enhance customer support by managing escalations and improving operational processes.

India
Full-time
Customer Service
Lambda logo

Manager, Super Intelligence HPC Support - Remote

Lambda

15 weeks ago

Lead and develop a team of HPC Support Engineers to deliver exceptional customer support in AI environments.

USA
Full-time
DevOps / Sysadmin
Lambda logo

Manager, HPC Support Engineering - Remote

Lambda

15 weeks ago

Lead and manage a team of HPC Support Engineers to ensure high-quality customer support for Lambda’s Private Cloud GPU clusters.

Worldwide
Full-time
DevOps / Sysadmin
Gusto logo

Insurance Carrier Operations Manager - Remote

Gusto

16 weeks ago

Lead the Carrier Operations team to enhance insurance partnerships and operational excellence.

USA
Full-time
Sales / Business
$126,810 - $156,399/year for Denver & most major metro locations, $146,940 - $191,022/year for San Francisco & New York
PublicSquare logo

Weekend Member Operations and Experience Specialist - Remote

PublicSquare

17 weeks ago

Join Public as a Weekend Member Operations and Experience Specialist to provide exceptional customer support in the financial services sector.

USA
Full-time
Customer Service
Experian logo

Director of UI Claims Operations - Remote

Experian

18 weeks ago

The Director of UI Claims Operations will lead a team to ensure operational excellence and compliance in claims operations.

CA, USA
Full-time
All others
Angi logo

Escalations Representative - Remote

Angi

19 weeks ago

Join Angi as an Escalations Representative to manage high-risk service escalations and ensure customer satisfaction.

USA
Full-time
Customer Service
$50,000 - $54,000/year
TechOp Solutions International logo

Remote Sr. Call Center Representative

TechOp Solutions International

20 weeks ago

TechOp Solutions is looking for a Remote Sr. Call Center Representative to provide exceptional customer service and support in a federal contact center environment.

VA, USA
Full-time
Customer Service
Samsara logo

Senior Escalations Program Manager - Remote

Samsara

21 weeks ago

Join Samsara as a Senior Escalations Program Manager to manage complex customer escalations and lead process improvement initiatives.

Canada
Full-time
Project Management
$97,070 - $125,620 CAD/year