Zuora Billing Administrator - Remote

Overview

The Zuora Billing Administrator will support our internal Zuora application stack and users on our global Sales, Deal Desk, Billing Operations, Revenue, and Collections teams.

In Short

• Support internal Zuora application stack.
• Responsible for Zuora Billing administration.
• Monitor SLAs, alerts, logs, and exception reports.
• Provide L2/L3 support to end-users.
• Ensure systems availability during critical month-end processing.
• Collaborate with IT SMEs on various projects.
• Maintain data integrity within applications.
• Configure and maintain applications.
• Assist with data cleansing and maintenance efforts.
• Work with cross-functional teams.

Requirements

• 5+ years of relevant experience in QTC/Subscription Management.
• Expertise with Zuora Billing and APIs.
• Strong English communication skills.
• Experience with Agile methodologies.
• Customer-focused with ability to work independently.
• Experience with Quote-to-Cash processes.
• Ability to work across multiple time zones.
• Experience with Salesforce and integrations.
• Growth mindset and desire to stay updated.
• Experience promoting changes across environments.

Benefits

• Competitive compensation and performance rewards.
• Medical, dental, and vision insurance.
• Generous, flexible time off.
• Paid holidays and wellness days.
• 6 months fully paid parental leave.
• Learning & Development stipend.
• Opportunities to volunteer and give back.
• Support for mental wellbeing.