Technical Writer - Remote

Overview

Zuora is transforming industries by helping people subscribe to new business models that prioritize customer relationships and sustainable growth.

In Short

• Research, write, and maintain high-quality online documentation.
• Become an expert on Zuora's products.
• Manage your own projects independently.
• Collaborate with product managers, engineers, and support agents.
• Articulate documentation needs for various stakeholders.
• Lead initiatives to enhance the Technical Documentation team.

Requirements

• 6+ years of technical writing experience.
• Excellent spoken and written English.
• Strong project management skills.
• Experience with structured XML (DITA).
• Ability to manage competing priorities.
• A passion for technology and learning.

Benefits

• Competitive compensation and performance rewards.
• Medical insurance.
• Generous, flexible time off.
• Paid holidays and wellness days.
• Learning & Development stipend.
• Opportunities to volunteer and give back.