Customer Solution Engineer - Remote

Overview

As a Customer Solution Engineer at Zuora, you will play a pivotal role in helping customers embrace digital transformation and optimize their business models in the Subscription Economy.

In Short

• Work collaboratively with Account Executives to solve business-critical challenges.
• Become an expert in Zuora’s products and services through in-depth training.
• Own technical relationships and ensure customer satisfaction.
• Deliver product demonstrations to C-Level audiences.
• Differentiate Zuora from competitors and secure technical wins.
• Act as a liaison to product management based on customer needs.
• Support sales and marketing at field events.
• Manage escalations and coordinate resources effectively.
• Help shape commercial strategy and technical action plans.
• Travel throughout your sales territory as needed.

Requirements

• 3+ years of experience in Sales Engineering or related fields.
• Strong presentation skills and ability to engage with various audiences.
• Familiarity with SaaS and Cloud technologies.
• Understanding of subscription and recurring revenue models.
• Experience with sales process methodologies.
• General understanding of API development and coding languages.
• Bachelor's Degree or relevant FinTech experience.

Benefits

• Competitive compensation and performance rewards.
• Medical, dental, and vision insurance.
• Generous flexible time off.
• Paid holidays and wellness days.
• 6 months fully paid parental leave.
• Learning and Development stipend.