Cloud Engineering Lead - Remote

Overview

Zuora is transforming the Subscription Economy by helping businesses build recurring relationships with customers. The Cloud Engineering team is vital in ensuring the performance and reliability of Zuora’s SaaS products.

In Short

• Lead technical initiatives for cloud reliability.
• Drive observability and automation across systems.
• Provide mentorship to junior engineers.
• Manage incidents and improve operational efficiency.
• Collaborate with various teams to enhance customer experience.
• Utilize AI and automation for operational improvements.
• Participate in hiring and team development.
• Develop and manage the team’s delivery roadmap.
• Ensure quality in problem management.
• Work in a hybrid model, balancing remote and in-office work.

Requirements

• 12-15 years of cloud infrastructure experience.
• Expertise in AWS services.
• Strong troubleshooting skills.
• Experience in CI/CD and microservices architecture.
• Proficient in Python or similar programming languages.
• Knowledge of automation tools like Terraform and Kubernetes.
• Experience with monitoring tools such as ELK stack and Grafana.
• Strong communication and problem-solving skills.
• Good understanding of agile practices.
• Experience with database environments like Oracle and MySQL.

Benefits

• Competitive compensation and bonuses.
• Medical insurance coverage.
• Flexible time off policies.
• Paid parental leave.
• Learning and development opportunities.
• Support for mental wellbeing.
• Charitable donation matching.
• Inclusive workplace culture.
• Opportunities for volunteering.
• Equity and retirement programs.