Senior Manager, Learning and Experience Design - Remote

Overview

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

In Short

• Lead a high-performing team in designing, developing, and delivering innovative learning experiences.
• Set the vision and operationalize processes for measurable impact on GTM OKRs.
• Own intake, scoping, and prioritization cycles for learning initiatives.
• Oversee the entire LXD lifecycle and uphold standards for delivery quality.
• Establish frameworks to measure program effectiveness and drive continuous improvement.
• Pilot innovative tools and modalities to enhance engagement and efficiency.
• Thrive in dynamic environments, balancing strategy and execution.
• Collaborate effectively and embrace feedback for team success.
• Possess 7 to 10+ years in learning experience design or related fields.
• Expertise in LXD methodologies and familiarity with modern toolsets.

Requirements

• 7 to 10+ years in learning experience design, enablement, or related fields.
• Expertise in LXD methodologies and stakeholder management.
• Proven ability to operationalize design processes and implement measurement frameworks.
• Familiarity with learning systems and modern LXD toolsets.
• Strategic thinker with a growth mindset.

Benefits

• Various health plans.
• Time off for vacation and sick leave.
• Parental leave options.
• Retirement options.
• Education reimbursement.
• In-office perks and more!