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Solutions Engineer - Remote

Posted 1 week ago
Sales / Business
Full Time
PL

Overview

Zowie is revolutionizing customer interactions with AI Agents, and we are seeking a Solutions Engineer to help our customers maximize the value of our AI platform.

In Short

  • Act as a bridge between business and technology.
  • Become an expert in Zowie AI products.
  • Lead product configuration and customer onboarding.
  • Collaborate with customers’ technical teams for system integrations.
  • Work with the Customer Success Team to enhance business value.
  • Drive improvements based on customer needs.
  • Communicate effectively to explain technical issues.
  • Manage multiple priorities and time effectively.
  • Embrace the power of AI tools.
  • Own projects with a high degree of autonomy.

Requirements

  • Customer-first attitude.
  • Great communication skills.
  • Experience in business processing mapping.
  • Ability to understand JS and write simple scripts.
  • Strong problem-solving skills.
  • Proficiency in English (spoken and written).
  • Excitement about AI tools.
  • High degree of ownership and autonomy.

Benefits

  • Dynamic work environment with diverse challenges.
  • Opportunity to work with leading consumer brands.
  • Autonomy in your role.
  • Engagement with innovative AI technology.
  • Collaboration with a talented team.
Zowie logo

Zowie

Zowie is a forward-thinking company dedicated to revolutionizing customer experience through innovative AI solutions. Trusted by leading online brands, Zowie's AI agents facilitate over 1.2 million customer interactions monthly, enhancing support speed, brand voice, and customer loyalty. With a team of over 100 ambitious individuals, Zowie focuses on creating impactful solutions that bridge the gap in customer service, emphasizing autonomy, meritocracy, and continuous improvement in a rapidly evolving market.

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