Solutions Engineer - Remote

Overview

Mural's Technical Solutions team combines deep product expertise with a collaborative spirit to drive customer value and adoption. We partner closely with various Mural teams to translate customer requirements into impactful solutions, playing a key role in Mural's revenue growth and long-term customer relationships.

In Short

• Become a Mural Expert: Cultivate a deep understanding of our products to effectively tackle the unique and varied issues our customers may encounter.
• Consultative Selling: Engage with customers to thoroughly understand their unique business needs, challenges, and workflows.
• Inspire with Demonstrations: Deliver engaging, persuasive product demonstrations that showcase the transformative power of visual collaboration with Mural.
• Drive Adoption and Expansion: Partner with account teams to guide successful onboarding and drive product adoption.
• Collaborate and Innovate: Work closely with Product, Engineering, and Customer Success to provide customer feedback.

Requirements

• 5+ years of experience in a customer-facing technical role.
• Exceptional presentation and communication skills.
• Strong understanding of business processes and enterprise software.
• Proficiency in advising customers on technical integrations.
• Passion for problem-solving and creative solutions.

Benefits

• Competitive salary with benefits.
• Opportunities for professional growth.
• Collaborative work environment.
• Work with a diverse team.
• Be part of a company that values innovation.